Description

Strategic Account Manager (SAM) Position – This person will be a client-facing representative with a set of clients, some of which may be current company clients, but the intent is for this person to handle new clients that the company is working to source currently via ongoing sales efforts. Clients may be in any area of the US, although current concentrations are up and down the Eastern Seaboard and in to the middle part of the country. The job will require significant travel to ensure a consistent presence in front of the company’s clients – travel will be as much as 3-4 days per week, depending on the week. We are looking for a Senior rep, with proven industry experience and successful client engagements in the EMS RCM industry or a similar marketplace. Expectations are for this person to be able to proactively identify client reimbursement and service issues and ensure appropriate actions are taken to maximize both the relationship in general and reimbursement trends in specific. This person will engage with the client during the sales process as requested by the company’s sales team, and once engaged, they will be identified as the primary point of contact. Once sale has been consummate, this person will work with various company representatives to on-board and serve the new client. Overall expectations are for this senior-level person to represent our company with the utmost of professionalism and excellence, ensuring that the client quickly becomes a solid reference for future sales efforts, remaining that way for the entire length of the contract. This will be accomplished not only by service excellence and industry knowledge being applied, but by doing so within multiple areas of the client organization so that relationships are not only deep but wide as well.